Privacy Policy

Privacy Policy - Superior Maintenance And Development Ltd.

1. Introduction

Superior Maintenance And Development Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you subscribe to our gutter clearance service or interact with us in any other way.

2. Information We Collect

We may collect the following types of personal information:

 * Contact Information: Name, address, telephone number, and email address.

 * Payment Information: Payment details, including bank account or card details (processed by our secure payment provider).

 * Property Information: Address of the property where the gutter clearance service will be provided.

 * Communication Data: Records of communications with you, including emails, phone calls, and messages.

 * Website Data: If you use our website, we may collect information about your browsing activity, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use your personal information for the following purposes:

 * To provide and manage the gutter clearance subscription service.

 * To process payments and administer your account.

 * To communicate with you about your subscription and service.

 * To schedule and carry out gutter clearance services.

 * To respond to your inquiries and provide customer support.

 * To comply with legal obligations.

 * To improve our services and customer experience.

 * For internal record keeping.

4. Sharing Your Information

We may share your personal information with:

 * Our employees and contractors who need access to the information to provide the service.

 * Our secure payment provider to process payments.

 * Legal authorities if required by law.

 * We will not sell your data to third party marketing companies.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to ensure the security of your data.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your subscription and for any legal or regulatory requirements.

7. Your Rights

You have the following rights regarding your personal information:

 * Right to Access: You can request a copy of the personal information we hold about you.

 * Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.

 * Right to Erasure: You can request that we delete your personal information in certain circumstances.

 * Right to Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.

 * Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

 * Right to Object: You can object to the processing of your personal information in certain circumstances.

 * Right to complain: You have the right to complain to the information commissioners office (ICO) if you have concerns about the way your data is being handled.

To exercise these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Superior Maintenance And Development Ltd.

10. Legal Basis for Processing

Our legal basis for processing your personal data will depend on the purposes for which we collect and use it. Typically, we rely on the following legal bases:

 * Contractual Necessity: Processing is necessary to fulfill our contract with you.

 * Legal Obligation: Processing is necessary to comply with legal obligations.

 * Legitimate Interests: Processing is necessary for our legitimate interests, provided that your rights and interests do not override those interests.

 * Consent: In some cases, we may rely on your consent to process your personal data.